What is a Kiosk? – Definition, Examples, and More
What is a Kiosk? – Definition, Examples, and More
By Abigail Orencia on August 24, 2017 | Glossary, Marketing | Comments (0)
Definition
A kiosk is a small, stand-alone booth typically placed in high-traffic areas for business purposes. It typically provides information and applications on education, commerce, entertainment, and a variety of other topics. Kiosks are popular due to the number of advantages they provide.
3 Common Types Of Kiosk Machines
1. Touch Screen Kiosks
This is a stand-alone device that features a touchscreen interface and uses highly advanced programming software. Such kiosks are often used in the retail or consumer industry, and are placed in high traffic areas where people can get information with the touch of a finger.
2. Internet Kiosks
These kiosks offer internet access to the public. They are usually installed at the airport, hotel lobbies, or apartment offices. Aside from monitors, mouse and keyboard, this type of kiosk sometimes offer credit card swipe and bill payment capabilities.
3. Photo Kiosks
Some of the most common types of photo kiosks are instant print stations, digital order stations, movie ticketing, DVD vending, building directory and public transport ticketing kiosks.
Interactive Kiosk Examples
Interactive kiosks are indispensable in today’s modern environment. Here are some of the most common and innovative examples of interactive kiosks for business.
1. Directory or Information Kiosk
This type of interactive kiosk is utilized purely for information. Typically they are installed in large areas with a high density of people (like malls or theme parks) to provide useful details about the area.
2. Product Promotion Kiosk
Product promotion kiosks are often used in retail to provide information and offer a chance for potential customers to take advantage of promotions.
3. Self-Service Kiosk
These kiosks are widely used as they help businesses and customers save time and money. Functions include paying bills, filling out application forms and other easy tasks that can be done without requiring staff assistance. Some of the most common self-service kiosks are self-ticketing at movie houses, self-ordering at restaurants, and self-check in at the airport.
4. Vending Kiosk
Vending kiosks directly sell a product. They were previously only used to issue tickets, but have now expanded to dispensing small, basic items, such as makeup.
Non-Interactive Kiosk Example
Kiosks can also refer to a booth with a person who handles the transactions. These non-interactive or manned kiosks are still popular among businesses today and can be found in a wide variety of locations, including city streets, shopping malls, and airports.
https://fitsmallbusiness.com/what-is-a-kiosk-examples/
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